yduras

The winning swag so far for Customer Service Week is the $25 Amazon gift certificate. The two emails (one nonspecific positive message from management, one inspirational quote) impressed me slightly less.

The quote:

"Biggest question: Isn't it really 'customer helping' rather than customer service? And wouldn't you deliver better service if you thought of it that way?"
Jeffrey Gitomer

I did not win the drawing from Monday's crossword puzzle.

On an unrelated note, who wants Day of the Dead Chocolate Skulls? Mmmm... tasty!